Terms of service
Overview
Welcome to Gusval Design! The terms “we”, “us” and “our” refer to Gusval Design. Gusval Design operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Gusval Design is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
1. Eligibility & Account Use
By using our Services, you confirm that you are at least the age of majority in your state of residence or that you are using the Services under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete account and payment information. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.
2. Our Products
We offer backpacks and accessories, including LED light-up charms. We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
3. Orders & Payment
All orders are subject to acceptance and availability. Prices are listed in USD and may change without notice. Sales tax, shipping, and any applicable fees will be added at checkout.
You agree to:
- Provide accurate payment and billing information
- Authorize us to charge your chosen payment method
We reserve the right to cancel or refuse any order at our discretion, in which case you’ll be notified using the contact information provided at checkout. Please review your order carefully before submitting, as Gusval Design may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to return solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
4. Shipping & Delivery
We currently ship within the United States. Estimated shipping times are provided at checkout but are not guaranteed. Once a package is shipped, risk of loss transfers to the customer. We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control.
5. Damages, Returns & Refunds
Please inspect your order upon receipt. If your item is defective, damaged, or incorrect, contact us within 14 days of delivery.
Refer to our Return Policy for full details on:
- Eligible return conditions
- Time windows for returns
- Refund processing
6. Intellectual Property
All content on our website, including product designs, logos, text, and images, is owned by Gusval Design and protected by copyright and trademark laws. You may not use, reproduce, or distribute our materials without prior written consent.
7. Third-Party Services
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access. If you decide to leave the Services to access these materials or third party sites, you do so at your own risk. We are not liable for any harm or damages related to your access of any third-party websites, or your purchase or use of any products, services, resources, or content on any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party.
8. Relationship with Shopify
Gusval Design is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Gusval Design. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Gusval Design, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Gusval Design.
9. Limitation of Liability
To the fullest extent permitted by law, Gusval Design will not be liable for any indirect, incidental, or consequential damages resulting from your use of the Services or purchase of our products.
10. Indemnification
You agree to indemnify and hold harmless Gusval Design, its affiliates, and service providers from any claims or demands made by a third party due to your breach of these Terms or misuse of the Services.
11. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law rules. You agree to submit to the jurisdiction of the courts located in that state.
12. Prohibited Uses
You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with the these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Gusval Design, Shopify or users of the Services, or expose them to liability. In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
13. Updates to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated effective date. Continued use of our Services after changes constitutes your acceptance.
14. Contact Us
If you have any questions about these Terms, please contact us at:
📧 Email: contact@gusvaldesigns.com